Playbook
How to choose the first function to automate
The first function you give to an autonomous system decides how much trust, budget and momentum you have afterwards. A practical way to choose it.
Read the articleInsights
Notes from the lab on building the autonomous organization.
Practical thinking on authority, governance and the economics of autonomous systems, playbooks drawn from real functions, and honest forecasts of where this is heading.
Thinking
Autonomy is a dial, not a switch
Most conversations about AI ask whether to automate something. The better question is how much authority to grant, and how that authority is earned.
Thinking
Agentic AI vs AI agents: what is the difference?
The two terms are used interchangeably, and that causes confusion when you buy or build. A plain-English comparison, with examples and a simple test.
Strategy
Why most agentic AI projects stall, and how to avoid it
Gartner expects more than 40% of agentic AI projects to be cancelled by the end of 2027. The reasons are predictable, which means they are avoidable.
Playbook
A day in an autonomous finance function
What does it look like when reconciliation, anomaly detection and the close run continuously, and people hold the final signature? An illustrative day, hour by hour.
Frontier
What comes after agents: the orchestrated enterprise
Autonomous functions are the first step. The next is functions that share context and act together. A look at where the technology is heading and what it will require.
Regional
Designing AI for Thailand: language, channels and data protection
AI built for a global default often disappoints in Southeast Asia. Four practical lessons from building for customers who live on LINE, write in Thai and expect an instant reply.
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